Welcome to VOLT’s privacy notice. VOLT respects your privacy and is committed to protecting your personal data.
This privacy notice will inform you as to how we look after your personal data and tell you about your privacy rights and how the law protects you. It also describes your data protection rights, including a right to object to some of the processing which VOLT carries out. More information about your rights, and how to exercise them, is set out in the "Your Legal Rights"’ section.
This privacy notice is provided in a layered format so you can click through to the specific areas set out below. Please also use the Glossary to understand the meaning of some of the terms used in this privacy notice.
1. Important information and who we are
purpose of this privacy notice
This privacy notice aims to give you information on how VOLT collects and processes your personal data when you use our services, including any data you may provide through our website.
It is important that you read this privacy notice together with any other policies we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
VOLT Technologies Limited is the controller and responsible for your personal data (collectively referred to as “VOLT”,"we", "us" or "our" in this privacy notice).
We have appointed a data protection officer(DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details set out below.
Our full details are:
Full name of legal entity: VOLT Technologies Limited
Postal address: 5 High Street, Westbury On Trym, Bristol, United Kingdom, BS9 3BY
VOLT Technologies Limited is registered with the Information Commissioner's Office (ICO). You have the right to make a complaint at any time to the ICO, the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
changes TO THE PRIVACY NOTICE AND YOUR DUTY TO INFORM US OF CHANGES
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
2. The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified.It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
- Identity Data includes first name, last name, title, date of birth.
- Contact Data includes your current residential address, previous addresses, email address and telephone numbers.
- Financial Data includes bank account details.
- Transaction Data includes details about payments to and from you including dates, amounts and beneficiary details.
- Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
- Usage Data includes anonymous analytical data about how you use our website, products and services.
We also collect, use and share Aggregated Data such as statistical or demographic data for business purposes. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
3. How is your personal data collected?
We use different methods to collect data from and about you including through:
- Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
o apply for our products or services;
o subscribe to our service or publications;
o request marketing materials to be sent to you; or
o give us some feedback.
- Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:
o Technical Data from the following parties:
(a) analytics providers based inside or outside the EU;
(b) advertising networks based inside or outside the EU; and (c) search information providers based inside or outside the EU.
o Contact, Financial and Transaction Data from providers of technical, payment and delivery services based inside or outside the EU.
o Identity and Contact Data from data brokers or aggregators based inside or outside the EU.
o Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the EU.
4. How we use your personal data
Most commonly, we will use your personal data in the following circumstances:
Where we need to perform the contract we area bout to enter into or have entered into with you. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.
Generally we rely on consent where (a) we send you direct marketing communications that require consent by law; (b) where we place cookies or similar technologies on your device; and (c) on other occasions where we ask you for consent, in which case we will use the data for the purposes we explain at that time.
PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA
We have set out below, in a table format, a description of all the ways we to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.