If you are a customer of Volt and operate as a micro-enterprise or small charity with a UK account, please use this form to report details of an authorised push payment fraud scam that occurred within the UK to which you are a victim and have suffered financial loss.
To help us address your claim effectively, please provide as much detail as possible in the form below. The information you share will help us understand the circumstances of the scam and assist you in the reimbursement process.
We encourage all victims of a scam to report this via the Action Fraud website.
For all other fraud reporting concerns please contact support@volt.io. Our working hours are: 09:00am-5:00pm, Monday-Friday (excluding bank holidays).